Privacy Policy

Mental Fitness Edge LLC ("Mental Fitness Edge," "we," "us," or "I") respects your privacy and is committed to protecting the personal information you share with me. This Privacy Policy explains what I collect, how I use it, who I share it with, and the choices and rights you have. It applies to my website, my funnel and landing pages, and the services I provide — including workshops, coaching, the mental fitness bootcamp, free resources, and booked calls.

By using my website or providing your information, you agree to the practices described in this policy.

Who I am

Mental Fitness Edge LLC is a coaching business owned and operated by Karen Bonnett-Natraj, helping athletes and leaders build mental fitness and perform under pressure. For any privacy questions, you can reach me at karen@thementalfitnessedge.com.

Information I collect

Information you give me

• Contact details — your name, email address, and phone number, when you register for a workshop, apply to the bootcamp, book a call, request a free resource, or contact me.
• Application & intake responses — the answers you provide in forms and questionnaires, so I can understand where you're starting from.
• Payment information — when you purchase a program, payments are processed securely by Stripe. I do not see or store your full card details; Stripe handles that as my payment processor.
• Communications — the content of emails, messages, or notes you share with me.

Information collected automatically

• Usage & device data — such as your IP address, browser type, pages visited, and how you interact with my site, collected through cookies and similar technologies.
• Cookies — small files that help my website and funnel pages function, remember preferences, and measure engagement. You can control cookies through your browser settings.

How I use your information

• To deliver what you signed up for — send workshop and Zoom links, resources, reminders, and program materials.
• To schedule and hold calls and coaching sessions.
• To process payments and manage your enrollment.
• To respond to your questions and provide support.
• To send you emails about my offers, events, and content — which you can opt out of at any time.
• To improve my website, services, and the experience I provide.
• To meet legal, tax, and regulatory obligations.

Legal bases for processing (for EU/EEA & UK users)

If you are in the European Economic Area or the United Kingdom, I process your personal data under one or more of these legal bases: your consent (for example, marketing emails); the performance of a contract (delivering a program you purchased); my legitimate interests (running and improving my business, in a way that respects your rights); and legal obligations (such as tax records). You may withdraw consent at any time.

How I share your information

I do not sell or rent your personal information. I share it only with trusted service providers who help me run my business, and only as needed. These include:

• GoHighLevel — my customer relationship, forms, funnel, and email platform.
• Stripe — secure payment processing.
• Video conferencing (e.g., Zoom) — to host live workshops and calls.
• Email & scheduling tools — to send communications and manage bookings.

I may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer (such as a merger or sale). Any provider I use is expected to protect your data and use it only to provide services to me.

How long I keep your information

I keep your personal information only as long as needed for the purposes described here — to provide services, maintain records, and meet legal obligations — after which it is deleted or anonymized. If you'd like your information removed sooner, just ask.

How I protect your information

I use reasonable administrative and technical safeguards to protect your information, and I work with reputable providers who do the same. No method of transmission or storage is 100% secure, but I take your privacy seriously and act to keep your data safe.

Your privacy rights

Depending on where you live, you have rights over your personal information. I honor these rights for everyone, wherever you are:

• Access — request a copy of the personal information I hold about you.
• Correction — ask me to fix information that's inaccurate or incomplete.
• Deletion — ask me to delete your personal information.
• Opt out — unsubscribe from marketing emails at any time using the link in any email, or by contacting me.

If you're in Europe (GDPR/UK GDPR)

You also have the right to restrict or object to certain processing, to data portability, to withdraw consent, and to lodge a complaint with your local data protection authority.

If you're in Canada (PIPEDA)

You have the right to access and correct your personal information and to withdraw consent, subject to legal and contractual limits.

If you're in California (CCPA/CPRA)

You have the right to know what personal information I collect and how it's used, to request deletion, and to opt out of the "sale" or "sharing" of personal information. I do not sell your personal information. I will never discriminate against you for exercising your rights.

To exercise any of these rights, email me at karen@thementalfitnessedge.com. I may need to verify your identity before responding.

Marketing emails

When you opt in, I may send you emails about workshops, resources, and offers. You can unsubscribe at any time by clicking the link at the bottom of any email, or by emailing me. I'll still send you essential messages related to something you've registered for or purchased (like your Zoom link).

International data transfers

I'm based in the United States, and my service providers may store or process data in the U.S. or other countries. If you're outside the U.S., your information may be transferred to and processed in a country with different data-protection laws. Where required, I rely on appropriate safeguards for these transfers.

Children's privacy

My services are intended for adults. I do not knowingly collect personal information from children under 16. If you believe a child has provided me information, please contact me and I'll delete it.

Third-party links

My website may link to other sites I don't control. This policy doesn't cover their practices, so I encourage you to review the privacy policies of any site you visit.

Changes to this policy

I may update this Privacy Policy from time to time. When I do, I'll revise the "Last updated" date above. Significant changes may be communicated by email or a notice on my website. Your continued use of my services means you accept the updated policy.

This Privacy Policy is provided for general informational purposes and reflects how Mental Fitness Edge LLC handles personal information. It is not legal advice. For obligations specific to your circumstances, please consult a qualified attorney.